Question

Oh no! We can’t enable Prime Gaming on your account.
It looks like there was an error activating Prime Gaming.
Common issues include problems with the credit card used to sign up for Prime where the credit card may be invalid or declined. To manage your Prime membership including updating credit card info click here. For other common issues click here.

Answer 1

It appears you're encountering an error activating Prime Gaming on your account. This issue often stems from problems with the credit card used to sign up for Prime. The card might be invalid, declined, or have insufficient funds. To resolve this, consider the following steps:

• Verify Your Credit Card Information: Ensure the credit card number, expiration date, and security code are entered correctly. Double-check that the billing address and zip code match the information registered with your card issuer.
• Check Funds Availability: Confirm that your credit card has sufficient funds to cover the temporary authorization charge required for activating Prime Gaming. If your account balance is low, consider adding funds or using a different payment method.
• Update Payment Method: If the issue persists, try updating your payment information to a different valid credit card or explore alternative payment options like debit cards or Amazon Pay.
• Contact Amazon Support: If the error remains unresolved, reach out to Amazon's Prime Gaming support team for further assistance. They can guide you through troubleshooting steps and provide specific solutions tailored to your account.