срочно пожалуйста напиши лист скаргу на английском в офіційному форматі
Ответы
Ответ:
John Smith
123 Main Street
Cityville, CA 12345
October 1, 2023
XYZ Company
Customer Service Department
456 Business Avenue
Townsville, CA 54321
Dear Customer Service Manager,
I hope this letter finds you well. I am writing to formally lodge a complaint regarding a recent experience I had with your internet service. I believe it is crucial to bring this matter to your attention for appropriate investigation and resolution.
On September 25, 2023, I subscribed to your internet service, and unfortunately, my experience was far from satisfactory. I encountered the following issues:
Frequent disruptions in internet connectivity.
Slow download and upload speeds, well below the promised rates.
Despite my attempts to address these concerns through your customer service hotline on September 28, the issues persist, and I find myself compelled to escalate this matter formally.
I understand that every organization faces challenges, and I believe that prompt attention to and resolution of these issues will not only restore my confidence in your company but also contribute to the improvement of your overall service quality.
I kindly request a thorough investigation into the matters raised and a detailed response outlining the corrective actions that will be taken. Additionally, I would appreciate regular updates on the progress of this investigation.
I trust that you will treat this complaint with the urgency and attention it deserves. Please acknowledge receipt of this letter and provide an estimated timeline for resolution.
Thank you for your prompt attention to this matter.
Sincerely,
John Smith