Question

You recently bought something online. When the product arrived, you found there was a problem with it. Write an email of complaint to the company. In your email you should:

• describe what you bought
• explain what is wrong with it
• say what you would like the store to do.

Write about 100 words.

Answer 1

Відповідь:

У СКОБКАХ ВПИШИ ПОТРІБНІ ТОБІ НАЗВИ ТА ДАТИ.
Subject: Complaint about Defective Product Received

Dear [Customer Service],

I am writing to express my disappointment with the product that I recently purchased from your online store. On [date], I purchased a [product name] from your website with order number [order number]. However, upon receiving the product, I noticed that there was a defect in the [specific component or feature].

I am very disappointed with the quality of the product, especially after looking forward to receiving it for a long time. I believe that this defect should not have been present in the product, and I am therefore requesting a replacement or refund for the product. I would appreciate it if you could let me know the steps that need to be taken to receive either of these options.

Thank you for your time and I hope to hear back from you soon.

Sincerely,

[Your Name]