Question

Даю 200 балов
EXAM TASK Do the exam task.
You bought tickets for the London concert of your
favourite singer and a return flight to London.
Unfortunately, the concert was cancelled. The organizers
promised to refund the concert tickets but not hotel
bookings or flights. Write an email of complaint to the
organizers in which you:
▸ say what event you booked tickets for,
▸ explain the problem,
▸ suggest a possible solution and/or ask for a refund.
Write a formal email of complaint of at least 100 words.
Start your email in an appropriate way.

Answer 1

Ответ:

Dear Sir or Madam,

It is with great disappointment that I must bring to your attention the unfortunate events that occurred during my recent booking with your organization. As an ardent fan of the celebrated singer, I was eagerly looking forward to attending the concert in London, and I purchased tickets for the event along with a return flight to the city.

However, to my utter dismay, the concert was cancelled, leaving me with considerable expenses for the flights and hotel bookings that had been made in anticipation of the event. While I appreciate that the organizers have agreed to refund the concert tickets, I am left with no recourse for the other expenses incurred.

As a possible solution, I would suggest that the organizers consider reimbursing the cost of the flights and hotel bookings made through the official channels. Alternatively, I would request a full refund for the tickets and any associated costs, given the circumstances surrounding the cancellation.

I trust that the organizers will take the necessary steps to address this matter and ensure that their patrons are not left with significant financial losses in the event of such cancellations. I eagerly await your response and resolution to this issue.

Sincerely,

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