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Ответы
Ответ:
Объяснение:
A.
On 8th October I sent you an order for a
1. *set* of five computer programs which you had advertised in the October
2. *issue* of 'Computer World'.
Although your advertisement
3. *promised delivery* within 28 days, 6 weeks have now
4. *passed* and I have still not received the programs. You must have received my order as the £ 70 I paid by cheque has been
5. *deducted* from my bank account.
Would you please look into this
6. *matter* for me and send my order without
7. *further delay*.
B.
Two weeks ago I sent you a letter inquiring about my order of 8th of October for five computer programs which had not arrived.
I have received no
8. *reply* to my letter and the programs have still not been delivered. I must ask you, therefore, either to send my order immediately or to
9. *refund* my payment of £70.
I hope I shall not be
10. *obliged* to take this matter any further.
C.
Thank you for your letter of November 23rd.
We 11. *regret the delay* in
12. *despatching* your order for the five computer programs.
Unfortunately, we had problems with our new computerised system for
13. *dealing* with orders and, as a result, your order was
14. *mislaid*.