Question

Вопрос №51

Penny uses a ______ to open the door of her hotel room

walk-in

room key

registration form

reservation

damage deposit

Вопрос №52

The guests left a stain on the carpet. The hotel used the _______ to pay for the cost of replacing the carpet

reservation

damage deposit

reservation number

registration form

walk-in

Вопрос №53

Shonda works at a hotel, and her boss expects her to book at least 10 rooms every day. What type of standard is this?

Quality

Quantity

Cost

Time

Amount

Вопрос №54

Ms. Johnson tells the front desk clerk her ________. Then the front desk clerk finds the details of Ms. Johnson's stay.

reservation.

reservation number

registration form

room key

damage deposit

Вопрос №55

The communication of information about goods, services, images, and/or ideas defines

cultural trends

Promotion

Demand

message channels

advertisement

Вопрос №56

I am writing to thank you for the week which I _____ at your hotel last month.

Spend

Spent

is spending

Have spent

has spend

Вопрос №57

I was very happy with the wonderful atmosphere in the hotel and the way ______ you made all your hotel guests feel welcome.

All

in which

in case

in that

due in

Вопрос №58

The food, accommodation and service were ____ of a very high standard

Completely

All

Partly

Almost

Every

Вопрос №59

The restaurant service was _______ . I intend to return to your hotel in the near future

Sweet

excellent

Delicious

Tasty

Good

Вопрос №60

I am just writing ______about the terrible week I had at your hotel last month.

at complaining

to complain

for complaining

in complaint

For complaint

Вопрос №61

The service in the restaurant was slow and ________ .

dissatisfaction

Dissatisfying

Satisfying

Satisfied

Dissatisfied

Вопрос №62

I was also very disappointed by the condition _______ my room.

in

Of

On

At

To

Вопрос №63

The bed was hard and not very comfortable. _________ , there were no tea-making facilities in the room

due to

In addition

as well as

to add to

that’s why

Вопрос №64

I am afraid that I cannot recommend your hotel to __________ else.

everyone

Anyone

no one

Nobody

somebody

Вопрос №65

I am writing to ________ your booking for two double rooms for three nights from May 14th to May 17th

Inviting

Confirm

enclosing

Inclusive

Open

Вопрос №66

The rooms are on the fourth floor. There is a _______ door between the rooms and both the rooms have a _______of the hotel gardens.

amenities , approve

connecting, view

available, checking in

inviting , open

open, checking in

Вопрос №67

Do you like _____ ?

Cook

Cooking

to cook​

Cooked

Cooks

Answer 1

Ответ:

dsemmz the same the first to know if I have a y a y the best time for the first one is the same Day