Question

Заполните пробелы:
(the front office, appliances, a key drop,
the telephone operator, suites, emergency,
rollaways, the maid, accounts,
master key.)

1. Most hotels provide single rooms, double rooms and … .
2. The hotel security department staff must protect hotel guests in … .
3. … consists of the reservation department and the reception desk.
4. When guests check out, they expect the cashier to help them with … .
5. … general cleans or makes up the hotel rooms.
6. The housekeeping department provides guests with extra bedding and … for their family members.
7. There is … for the hotel room keys at the front desk.
8. The bellman explains guests how to use room … .
9. Maids use … to provide security for the hotel guestrooms.
10. … is in charge of in-coming and out-going phone calls.

Answer 1

1.suites
2.emergency
3. the front office
4.accounts
5.the maid
6.rollaways
7.a key drop
8.appliances
9.master key
10.the telephone operator