Question

Здравствуйте!
Мне нужно написать письмо , образец письма я прикладываю во вложении.
Тема такая : Я купил телевизор в магазине и у него не работает звук.
И теперь я пишу письмо-жалобу.
Пожалуйста , нужно срочно.
Образец может быть с ошибками( тк я писал под диктовку).
В образце описывается ситуация , что я летел в самолете и мой багаж потеряли. 

Answer 1

Name of Contact Person Полное имя адресата ( если известно) ------------------------------------------- Title, if available Company Name Название компании -------------------------------- Consumer Complaint Division Отдел по работе с клиентами ---------------------------------------------- Street Address City, State, Zip Code Адрес компании ------------------------------------ Dear (Contact Person): ---------------------------------* On the first of January i bought a TV set (Full HD Smart Tv J500 series )in your techno shop which is located (название улицы , где магазин находится ). I am writing to draw your attention to a problem in your customer service section and furthermore I am writing to express my strong dissatisfaction with the goods I received . Unfortunately, your product has not performed well . I am disappointed because the product doesn't work properly. There is a problem with audio systрem and the sound on the TV. To resolve the problem, I would appreciate it if you could repair the TVр set . I look forward to your reply and the resolution of my problem, and will wait until 15th of January before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above address or by phone at . (адрес и номер телефона ). --------------------------------------------------------- Yours sincerely Твоё имя

Answer 2

I am writing this letter to air my complaints about the quality of the product - TV set - that I purchased recently and also about my deep dissatisfaction about the service of the seller. The primary cause of mine is that the sound of the TV set doesn't work properly. After spending several wasted hours trying to find out the potential problem, the product's sound system would not work as it's supposed to; I am therefore returning the product to you for correction. I look forward to receiving your explanation of these matters.